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For HDFC Grievance Redressal

by Dhaval Patel (2017-04-28)


In the event that you have any grievance or grumblings you wish to document, you can do as such in any of the accompanying ways:

The initial step is contact the client mind in any of the accompanying ways:

- By calling the client mind 24x7 CM contact numbers

- By keeping in touch with HDFC Bank on the address said on their site

- By messaging the client mind utilizing their online frame which is accessible on their site

- By going by your closest branch and enlisting your objection with the Branch director, specifying the way of your grumbling.

On the off chance that the determination given at level one is not tasteful, you can approach the Grievance Redressal Officer either through email utilizing the online frame, or by approaching the numbers specified underneath:

HDFC Call Center Toll Free number from BSNL/MTNL Landline:

1800 22 4060, accessible from Monday to Friday 8.00 a.m. - 8.00 p.m., Saturday and Sunday 8.00 a.m. - 4.00 p.m.

- Grievance Redressal Officer (Banking Products): 022-28569303, accessible from Monday to Friday, 9.30 a.m. - 6.30 p.m., Saturday 9.30 a.m. - 1.30 p.m.

- Grievance Redressal Officer (Credit Cards): 044 - 23625600, accessible from Monday to Saturday, 9.30 a.m. - 5.30 p.m.

- Grievance Redressal Officer (Demat Account): 022-28569303, accessible from Monday to Friday, 9.30 a.m. - 5.30 p.m.

In the event that the determination given at level two doesn't fulfill your prerequisite, then you can heighten the issue to the Principal Nodal Officer (PNO). You can utilize the online frame to present your protestation, or keep in touch with the Principal Nodal Officer at the locations specified on their site.

Also check: How to contact GST Toll Free Number

On the off chance that you have not gotten the normal level of administration from the bank or you haven't gotten any determination inside 30 working days, you may specifically approach the Banking Ombudsman designated by the Reserve Bank of India for redressal.